Orders, which we receive on working days from Monday to Saturday, will be shipped within 2-4 working days depending on the chosen shipping option. Orders received by us on Sunday will be processed and shipped the next working day at the latest.
Delivery is free of charge and takes place within 3-4 working days.
In case of a shipping error you can keep the incorrect delivery or send it back to us. Of course we take over the complete costs for the return shipment and the new delivery of the desired order.
In this case please send us an e-mail to firstname.lastname@example.org with your order number and a short description of the problem and we will get back to you as soon as possible.